Sean Mullin
Chair
WoodGreen Community Services’ Board of Directors
Anne Babcock
President & CEO
WoodGreen Community Services
Sean Mullin
Chair
WoodGreen Community Services’ Board of Directors
Anne Babcock
President & CEO
WoodGreen Community Services
However, one thing hasn’t changed — WoodGreen’s commitment to our clients.
This past year, we played an important role in ensuring vulnerable people weren’t left behind. We provided critical COVID-19 vaccine outreach in at-risk communities as a member of the East Toronto Health Partners. We supported people of all ages whose mental health was dramatically affected by the pandemic. We changed how we delivered some of our programs, offering in-person and online options to better support people where they are. Moreover, as the cost of living in our city drastically increased, we created new programs to help people find meaningful employment and to strengthen their financial literacy, and developed unique partnerships with governments and developers to build much-needed affordable housing.
The unmet needs in our city aren’t decreasing. Heading into the year ahead, we will continue to work with even more passion, ingenuity, creativity, and leadership to solve the ever-growing and pressing issues in Toronto.
We would like to recognize and express our gratitude to our donors, volunteers, and 750 dedicated staff members for their many contributions to our organization. Thank you for making a difference.
We hope you enjoy reading our 2021–2022 Impact Report.
1,000
social housing units located at 20 properties
467
children served in our child care centres
$9.23M
in tax benefits received by 2,418 clients through WoodGreen’s Income Tax Clinic
1,112
people found employment with our support
14,860
client visits completed by our Personal Support Workers (PSWs)
2,529
newcomers to Canada received support to settle into their new lives
4,904
trips completed by our transportation services team
2,030
hours of free counselling provided by our Walk-in Counselling Clinic
1,660
seniors participated in activities at our Seniors’ Active Living Centres
325
individuals living with mental health and/or addictions challenges assisted by our counselling & support services
17,475
hours donated by 674 volunteers
750
staff
The challenges facing single mothers living in shelters or precarious situations in Toronto can seem insurmountable.
Homeward Bound empowers these women with the skills to break down barriers and create new futures for themselves and their children. This year we provided 88 mothers and their 125 children with stable housing and child care as they upgraded their education; pursued a fully-funded, two-year college diploma; or started a new career.
An in-depth study was completed that discovered the program not only has a positive impact on the participants but on their children, too. Mothers told us they were motivated by their children’s happiness in a stable environment; the more they saw their kids thrive, the harder the mothers worked. And the children who witnessed the strength and resiliency of their mothers were driven to persevere in school and in life.
Soon we will be able to help even more at-risk mothers by doubling our capacity with the addition of a second Toronto Homeward Bound campus. WoodGreen is transforming an aging property on Queen Street East into an eight-storey, 96-unit building for mothers and their children.
In the meantime, we recently opened 23 new Homeward Bound housing units on Gerrard Street East thanks to a partnership with the City of Toronto. These changes mean we will be able to help more mother-led families and enhance the breadth and depth of this innovative program in the coming year.
Our Impact
100% of Homeward Bound graduates were successfully employed
“I’m enjoying life more. Now I laugh and I smile.” It’s a long way from where Venus was this time last year.
The single mother of three had no money. She had just left an abusive relationship. Without a home, she either crammed into any space a friend could offer or stayed in Toronto shelters.
Then she learned about WoodGreen and Homeward Bound, and she says her life changed forever.
The COVID-19 pandemic has had a devastating impact on youth, particularly on their mental health and opportunities for employment.
WoodGreen’s youth programs have helped young Toronto residents navigate this uncertain time. Our Youth Wellness Centre provided marginalized youth access to a full range of services. We also launched a first-of-its-kind Youth Wellness Subsidy Support Program for youth in and from the child welfare system who are seeking mental health support. The program offsets long wait times and ensures that young people can access the help they need in a safe and timely manner.
Our Rites of Passage program continued to offer Afrikan-centred resources, guidance, and support for Black youth between the ages of 14–25, with 80 youth participating last year. We also hosted a BBQ and workshops on a variety of topics for our Rites of Passage Alumni.
Additionally, WoodGreen offered employment programs to help youth enter the workforce. In partnership with the CEE Centre for Young Black Professionals, WoodGreen assisted Black youth in acquiring the knowledge required to start a successful career in the visual effects industry. We also offered a number of other programs (including social media content creation and job skills training) to help young people find meaningful work.
Looking at the year ahead, we plan to expand our youth programs, including adding civic engagement and entrepreneurial support programs. Our Rites of Passage Alumni are also planning a trip to Tanzania, where they will participate in community development activities.
Our Impact
360 youth supported by our Youth Wellness Centre
376 counselling sessions provided
226 youth participated in employment programs and workshops
Some participants of our Rites of Passage and Visual Effects (VFX) Compositing programs had an opportunity to kick off their careers in style, thanks to a partnership between WoodGreen, custom apparel brand INDOCHINO, and Canadian Olympic Sprinter Andre De Grasse.
“The VFX program for me has been nothing short of a life changer. I have gained adequate knowledge to develop and better my skills in the field of visual effects, which has led me to [start] a new potential [career].”
– Visual Effects (VFX) Compositing
Program Participant
Ensuring Toronto’s seniors are safe, protected, and connected has never been more important than in the last year. WoodGreen met that challenge head on.
We brought COVID-19 vaccines and flu vaccines directly to our seniors’ buildings in conjunction with the East Toronto Health Partners.
Our Meals on Wheels service continued through the pandemic, with volunteers providing many seniors with some of the few smiling faces they saw in person during lockdowns. While many services closed their doors in the wake of COVID, our Toronto Seniors Helpline and COSS (Crisis Outreach Service for Seniors) continued to help seniors in crisis. They also were able to absorb the spike in demand created by the absence of other community services.
Our Financial Foundations for Vulnerable Seniors pilot project has helped hundreds of seniors living on low incomes increase their financial stability during this time of inflation. By assisting seniors with filing their taxes, we helped recover funds owed to vulnerable people. At a time when those on fixed incomes face increasing costs, WoodGreen stands ready to provide help, support, and solutions. This program was made possible thanks to the United Way Greater Toronto’s Allan Slaight Seniors Fund.
Looking forward, we are working to expand our assisted living programs to new locations in East Toronto and beyond. We will also work closely with the East Toronto Health Partners to support better-integrated care for seniors, especially assisting with outreach efforts for vulnerable seniors in the community.
Our Impact
2,012 seniors in crisis assisted by Crisis Outreach and Support Services
50,000 calls taken by Toronto Seniors Helpline from seniors in distress
$1.33 million in recovered tax refunds and benefits owed to seniors
It’s a simple knock at the door. But with it, Jim Cant and Nancy Sullivan bring both sustenance and safety. They’ve volunteered hundreds of hours driving and delivering for WoodGreen’s Meals on Wheels program.
“There is a great gratification in knowing you are helping someone,” says Jim.
Along with the meal, volunteers offer a friendly face and a safety check, ensuring vulnerable seniors and those with disabilities are coping physically and mentally. This has been vitally important during the pandemic.
This year volunteers knocked on doors 51,000 times, delivering meals to 670 clients.
73-year-old Financial Empowerment Client
“Since participating in the financial counselling program, my stress level has been greatly reduced because I know there is a counsellor and a program ready to help me with financial tasks that had previously been overwhelming.”
Brenda Guilfoyle,
Transportation Services Client
“If there are any boxes there to tick, I would tick them all. The drivers are wonderful. They are always on time and are very accommodating. Sometimes, my treatments end earlier than they are scheduled for and nine times out of ten, the team is able to change my pick-up time.”
Erna Howell, Meals On Wheels Client
“It’s given me a chance to heal … If I hadn’t decided to order Meals on Wheels, that would mean I would be eating less. I wouldn’t be able to get to the grocery store to shop.”
Toronto is now the most expensive place to live in Canada. It is becoming increasingly difficult for residents — especially people with low and fixed incomes — to make ends meet.
Through our financial empowerment programs, we help families navigate financial challenges and improve their financial literacy.
Thanks to a generous donation from Scotiabank, our Family Finance Clinic entered its second year, supporting families with budgeting, reducing debt, increasing savings, and understanding and improving credit ratings. At the end of the program, all the families had a budget and were up to date on their tax filings.
We also launched a new, innovative pilot project, the Financial Empowerment Homelessness Prevention program, thanks to a $1 million gift from The Sprott Foundation. Through this program, WoodGreen worked to stop evictions before they happened by helping vulnerable clients file their taxes, apply for the correct benefits and access applicable subsidies to ensure they do not fall into homelessness.
We know that one of the ways people can achieve financial independence is through stable employment. To offer more employment support for Toronto residents, WoodGreen integrated with JobStart to expand our offering of employment, settlement, and workforce-development programs across the city. In the coming year, we will continue to expand our leadership in the employment and financial empowerment sectors with more partnerships and programming to better serve Torontonians.
Our Impact
545 clients supported through the Financial Empowerment Homelessness Prevention program, collecting approximately
$1.5 million in tax benefits
965 financial empowerment counselling sessions provided for
563 clients
The rising cost of living is increasing anxiety levels about finances, particularly among Toronto’s low and fixed-income families.
“Two of the biggest concerns I’m hearing from clients are about food costs and housing costs,” says Colby Koecher, who works with WoodGreen’s Financial Empowerment team.
Fortunately, this team has years of experience helping Torontonians who are struggling to make ends meet.
WoodGreen Community Services’ President & CEO Anne Babcock (centre) visits WoodGreen’s new housing building for seniors on Gerrard Street East with the federal Minister of Housing and Diversity & Inclusion The Honourable Ahmed Hussen (left), MP for Toronto-Danforth Julie Dabrusin, and WoodGreen’s Vice President of Housing and Homelessness Services Mwarigha (right).
Toronto is in a housing crisis. More and more residents are finding safe and affordable housing to be simply out of reach.
WoodGreen is about providing solutions, and that’s what we’re doing about the shortage of affordable housing.
This year, we officially opened a brand new 36-unit social housing building on Gerrard Street East that provides affordable homes to vulnerable seniors in the community. This is part of our commitment to deliver 2,000 new affordable housing units by 2030 through our own development and through partnerships with developers in Toronto to bring our total number of units to 3,000.
As WoodGreen is a proven changemaker in this sector, governments of all levels continue to look to us as a partner in community projects. We are leading two new affordable housing projects as part of the federal government’s Rapid Housing Initiative. The first location at 60 Bowden St. will add 50 affordable housing units for seniors.
The second location at 1080 Queen St. E. will add nine units as part of our innovative Seniors Cluster Care Model. Cluster care provides clients with around-the-clock personal care, including check-ups, medication administration, bathing and toileting, and other forms of assistance and care, along with common areas and independent living spaces.
Our commitment to addressing the problem of affordable housing for the most vulnerable and hardest-to-house population in the city is a key priority for WoodGreen. We are already making great gains; this coming year will bring us even closer to reaching that goal.
Earlier this year, we celebrated the opening of our new social housing building for seniors in the city’s east end alongside local representatives and community members. Learn how our partnerships with governments and the community brought this new building to life.
Stunned and scared, Lia Glykis held an eviction notice in her hand.
It was the middle of the pandemic and suddenly she had to find a home big enough for her and four growing kids. She called WoodGreen.
Homeward Bound provided an apartment for her 20-year-old daughter and five-year-old granddaughter. The rest of the family is now in a four-bedroom downtown home, which WoodGreen has the use of, thanks to an agreement with developer Allied Properties REIT.
“As long as the kids and me are together that’s what matters,” says Lia. “Without WoodGreen, I don’t know where any of us would have ended up.”
Click on the buttons below to see the 2021-2022 consolidated financial reports for WoodGreen Community Services and The WoodGreen Foundation.
Bill Mackinnon
Chair
The WoodGreen Foundation
Teresa Vasilopoulos
Executive Director
The WoodGreen Foundation
This year’s Impact Report shows the dedication of the WoodGreen team, a team that includes incredible staff, dedicated volunteers, and selfless donors. In the face of the pandemic, the 2021–22 fiscal year showed how our united efforts can bring about dramatic change.
Through an outpouring of donor support, this year also saw the successful completion of our $20 million poverty-reduction campaign, The Difference Makers. Thank you to everyone who contributed to this remarkable achievement.
We also wish to pay tribute to our Honorary Campaign Chair, Ed Clark; to Leo Salom, our Campaign Chair; and to the members of our Campaign Cabinet. Their dedication was instrumental in this accomplishment.
With your generous gifts to The Difference Makers campaign, we are expanding WoodGreen’s affordable housing, and increasing programs and services to meet the needs of our ever-growing client base and safeguard the health and well-being of vulnerable individuals and families in our city. It would not have been possible without you.
Thank you for your support and your commitment to creating a Toronto where everyone has the opportunity to thrive.
In December 2021, Nostalgia Coffee Company and Demaras Racing hosted a food drive. More than 440 pounds in food donations were collected and donated to WoodGreen to help address food insecurity.
Thank you to all of our donors for your continued generosity and support of WoodGreen’s programs and services. You are an important part of our organization, our work would not be possible without you.
The Difference Makers campaign had a target of $20 million in support of poverty reduction, and it was the most ambitious campaign in WoodGreen’s 85-year history. Despite the challenges of the pandemic, more than 1,600 donors came forward to help WoodGreen’s clients with generous gifts that surpassed the $20 million campaign goal. The impact on our clients cannot be overstated.
Here is a sample of what donors enabled us to achieve during the course of the campaign:
Building on the momentum of the campaign, WoodGreen is poised to have an even greater impact in our community — addressing unmet needs, developing innovative solutions to complex social issues, and creating real, sustainable change.
All over Toronto, people are helping others, lifting up their neighbours however they can. One of those people is Norm Fraser.
A long-time Toronto resident, Norm deeply values supporting the very real efforts of those seeking to bring real change to real people.
Deciding which organization would best convert his donation into making a difference was key.
WoodGreen Community Services and The WoodGreen Foundation are made up of passionate, creative, and talented people devoted to making positive change happen every day. Meet our leadership team and boards of directors.
President and CEO
Anne has a depth of knowledge and breadth of experience across all of WoodGreen’s program areas: seniors services, housing and community supports, family and neighbourhood services, employment and immigrant services. Anne has helped build WoodGreen from a single location with 40 staff members to a $47 million organization with 34 locations, 650 staff and 1,000 volunteers serving 37,000 people each year.
Her involvement in the development of innovative, client-centric programs such as Homeward Bound, First Step to Home, Rites of Passage and the Bruce/WoodGreen Early Learning Centre has been instrumental in successfully positioning WoodGreen as a leader in social innovation.
Anne has developed strong relationships with many community service partners and stakeholders through her significant work on several far-reaching initiatives. She led WoodGreen’s role in the Don Valley/Greenwood Health Link, the replication of Homeward Bound in other communities across Ontario, WoodGreen’s successful integration with Community Care East York and worked closely with the City of Toronto to lead the re-housing process for those who were evicted from Tent City in 2002.
She also serves as a volunteer board member with Toronto Neighbourhood Centres, International Federation of Settlement and Neighbourhood Services and previously with Ontario Non-Profit Housing Association and Riverdale Community Development Corporation and Access Loan Fund. Anne was also the long-time Chair of United Way of Greater Toronto’s Citizens Review Panel for Children and Youth.
President and CEO
WoodGreen Community Services
Executive Director
Teresa is a long-time east Toronto resident and has spent the last 25 years of experience as a senior executive in the not for profit sector. Always looking to bring focus and attention to stellar organizations, Teresa has focused her leadership roles in philanthropy on connecting the right people with the right cause at the right time.
Teresa comes to WoodGreen with an impressive track record in the planning and execution of several multi-million dollar campaigns for organizations like WE (formerly Free The Children) and the Michael Garron Hospital (formerly Toronto East General Hospital). Teresa is credited with facilitating of one of the largest private donor gifts ever donated to a hospital in Canada. Her work at WE allowed her to gain an international perspective and where she helped develop and lead the organization’s first major gift campaign in celebration of the organization’s 20th Anniversary.
Teresa is a respected and trusted leader, a consensus builder, an authentic and motivational communicator with a strength in building profile, forging enduring donor relationships and exceeding ambitious revenue targets. As Executive Director of The WoodGreen Foundation, Teresa will be responsible for the strategic direction of the Foundation as it embarks on its exciting next stage of development.
Executive Director
The WoodGreen Foundation
Vice President
Mehran joined WoodGreen in 2001 in the role of chief information officer. He is responsible for the IT strategy, operations, processes and IT infrastructure at WoodGreen.
He oversees all aspects of information technology, information security, data processing, application development, analytics, network, computing, servers, storage, collaboration and infrastructure across the entire agency and its business units. Under Mehran’s leadership, WoodGreen’s IT has developed and grown to a complex group that supports WoodGreen and number of other agencies, with over 50 sites.
Mehran led WoodGreen’s private-public sector partnership role in developing, implementing and operating the Housing Opportunities and Marketplace Exchange (H.O.M.E.) portal. The H.O.M.E. portal won the prestigious 2016 ISM’s “Application of New Technologies” Award. The ISM Awards recognize innovation in service delivery, application of new technologies, and collaboration across traditional boundaries and excellence in individual leadership in the application of information technology.
Prior to WoodGreen, Mehran spent 10 years in the private sector, including eight years as a managing director of a private company providing a full IT services to universities, government agencies, and large companies. His professional accomplishments include enterprise architect, MRP and ERP implementations, IT infrastructure, Portals, and VoIP.
Mehran holds an MBA from the University of Liverpool, UK and an honours BA in Computer Engineering. He also holds an honours Master Certificate in Public Management from York University, Schulich School of Business, and is a member of the Professional Engineers of Ontario. Mehran serves as a volunteer member with the Ontario Ministry of Health HRIS advisory committee and served as volunteer member with the Finance and Audit committee at Mackenzie Health.
Vice President
Information Systems and CPO
Vice President
Randall joined WoodGreen as VP Human Resource in August 2016. Randall and his team are responsible for human resources at WoodGreen, including recruitment, compensation and benefits, talent management and labour relations.
Randall has more than 25 years of experience in human resources management and strategy in the professional services, media, consulting and high-tech sectors. He has been a member of several global executive teams where he was responsible for delivering result oriented and proactive HR programs and services. He has worked extensively in Asia, North America and Europe.
Randall has a Bachelor of Commerce Degree from Concordia University in Montreal and a Laboratory Sciences Diploma from Fanshawe College. He is bilingual in French and English.
Vice President
People & Culture and Homeward Bound
Vice President
Coming Soon
Vice President
Community Care, Seniors & Wellness
Vice President
Elaine Levy became the Director of Child Care Services in August 1982 when WoodGreen operated two child care sites. Under Elaine’s leadership, in response to community needs and through successful partnerships with key stakeholders, the unit has expanded and currently operates seven licensed child care sites. The other family services provided by the unit include Special Needs Resourcing, summer camps, and an After-School program.
Elaine led WoodGreen’s role in developing and operating the Bruce/WoodGreen Early Learning Centre, a Toronto First Duty site, that integrates kindergarten, child care and parenting support into one comprehensive program. The program contributed significantly to Dr. Charles Pascal’s (Special Advisor on Education) 2009 report to the Premier, by providing the model for early years learning and full-day kindergarten.
Elaine is an active leader in the field of child care. Some of her current and past community involvements include:
Elaine holds a PhD. from OISE/University of Toronto in Early Learning, an M.Ed. in Early Childhood Education from McGill University and a B.Ed., and Early Childhood Services certification at the University of Alberta. She is a Registered Early Childhood Educator (RECE) and a member of Ontario’s College of Early Childhood Educators. Elaine also holds an Honours Certificate in Voluntary Sector Management from York University.
Vice President
Child Care & Family Services
Vice President
.
Vice President
Housing & Homelessness Services
Vice President
Michelle German is the Vice President of Policy and Strategy at WoodGreen Community Services where she leads the organizational public affairs work and is working closely with colleagues to add an additional 2,000 new units of affordable housing to city of Toronto over the next ten years. Michelle has a history of working with broad coalitions to advance systems change both inside of government and outside on issues such as housing affordability, food security, regional transportation. She is dedicated to building a more equitable city and building the evidence and partnerships to make that happen.
Vice President
Policy & Strategy
Chief Financial Officer
Tishanth joined WoodGreen as its Chief Financial Officer in May 2021. Tishanth has the primary responsibility for the strategic planning, implementation, managing and execution of all financial activities of the organization, including financial services, financial planning & analysis, auditing, tax filings and regulatory compliance.
Tishanth has 10 years of experience in financial transformation in the public sector and not-for-profit industry. He brings proven leadership through prior experiences with multiple professional services firms and a large community hospital in the GTA. He has a passion for transforming finance functions from a people, process and technology lens to enable data-driven decision making at the program level. Tishanth will be responsible for the strategic direction of the Finance Department as it continues on its transformational journey.
Tishanth has a Bachelor of Business Administration Degree from the University of Toronto, along with his CPA, CA designation.
Chief Financial Officer
Senior Vice President
Patricia has over a decade of experience in executive roles in Canada and in the United States and has organizational, financial management and stakeholder relationship skills. Patricia’s oversight of programming includes employment services for individuals experiencing significant barriers to employment including immigrants, people living with disabilities and those struggling to re-enter the workforce following an absence. Patricia has successfully led her teams through transformative periods including shifts in funding, programming and operating models. Patricia is known as a respected people leader who builds strong relationships by creating a clear connection between the purpose of the organization and the contribution of each person on the team.
Senior Vice President
Community Programs
Chair
Sean Mullin is an economist, public policy wonk, consultant and think tank leader. Currently, Sean is the Executive Director of the Brookfield Institute for Innovation + Entrepreneurship at Ryerson University, a new entity with a mandate to enhance the role of innovation and entrepreneurship within Canada.
Prior to joining the Brookfield Institute, Sean gained extensive experience in public policy, serving as Deputy Director of Policy in the Office of the Premier of Ontario and in senior advisory roles to Ontario’s Minister of Finance. Sean has also worked in the private equity industry and as an economic and business strategy consultant.
Sean has a degree in Economics and Computer Science from the University of Toronto, an M.A. in Economics from McGill and an MBA from the University of Oxford.
Chair
Vice Chair
Alia Kamlani is a public sector leader, passionate about making a difference. She brings experience working inside government and as an advisor to public sector organizations, across a range of portfolios. Alia is regarded as a transformation expert, having engaged extensively with senior executives, political leaders and front-line staff across a range of strategic initiatives and complex project implementations. At Deloitte, Alia serves as the provincial health and human services leader, bringing sector-specific knowledge of the operating environment and policy context, as well as global trends and best practices. Alia holds an undergraduate degree in International Relations and Ethics, Law & Society from the University of Toronto, and a Master’s of Public Administration from Columbia University. She’s a proud resident of Toronto’s east end where she and her husband are raising their two young sons.
Vice Chair
Antonella Ceddia is a litigation lawyer at the City of Toronto, with expertise in human rights law and policy. In addition to being litigation counsel, Antonella advises the City of Toronto, its agencies, boards and commissions and the Toronto Police Services Board and Chief of Police on policies, practices, and how to provide services to the public, equitably and free of human rights barriers. Before joining City Legal, Antonella was a litigator at McCarthy Tetrault LLP for six years. She completed her articles of law at the Court of Appeal for Ontario where she clerked for Justices Abella, Moldaver, Feldman, and Austin.
Before studying law, Antonella held senior professional roles in the public and private sectors, with a focus on strategic policy advice and analysis. She worked at the Ontario Cabinet Office, the Office of the Mayor (City of Toronto, Mayor Barbara Hall), the Ontario Human Rights Commission, and Ryerson University. Antonella operated her own management-side consulting practice and advised large private and not for profit corporations on human rights matters including investigations, complaint resolution, development and training on human rights policies, and procedures, and how to create the conditions for a workplace culture that respects human rights, that is equitable and inclusive.
Antonella has an LL.B (Queen’s) and M.A. (Waterloo) and B.A. (University of Toronto). She holds Certificates in Advanced Alternative Dispute Resolution (Windsor Law) and in Not-for-Profit Governance (Rotman School of Management).
In the legal community, Antonella was Co-Chair of the Practice Advisory Committee to the Human Rights Tribunal of Ontario. She has served on the Executive of the Ontario Bar Association Constitutional Civil Liberties and Human Rights Section, and the Executive of the Women’s Law Association of Ontario. She teaches at the Osgoode Professional Development Intensive Course on Written Advocacy, each year for the last 15 years, and the Osgoode Certificate in Human Rights Theory and Practice. She is a regular presenter, each year, at legal conferences. Each year, for the past eight or nine years, Antonella lectures at Ryerson University in graduate and undergraduate courses on human rights law and incorporating human rights requirements into planning of cities. At Ryerson, Antonella developed and taught Canada’s first full-time course on human rights, equity and urban planning.
Antonella has served on several boards of directors including the United Way of Toronto where she was Chair of the United Way Allocations Committee, responsible for oversight of United Way member agencies’ organizational performance, use of donor dollars and allocation of donor funds. Antonella also served as Chair of the Community Resources Consultants of Toronto, an organization focussed on services for consumer-survivors. Antonella was national Chair of the Canadian Association Against Sexual Harassment in Higher Education (CASSHE). In the last six years and continuing, Antonella has lead a women’s network that she founded called MAKE IT HAPPEN!
Antonella speaks Italian, French, and some Spanish. She is a first generation Canadian whose first language is Italian; she was raised in central/downtown Toronto where she continues to live today.
Rasha El Sissi is the Head of Canadian and International Benefits, Human Resources at TD Bank. She is an experienced banking executive skilled in Corporate Governance, Stakeholder Relations, Finance & Audit, Risk Processes and Controls, Prudential Regulation and Legal Writing. She has a law degree from Osgoode Hall Law School, York University and a Master of Science in mass communications from the College of Communications, Boston University.
Karen Myers is the President and CEO at Blueprint. She manages a diverse and experienced group of staff to develop innovative solutions that enable evidence-informed design and delivery. Over the past twenty years, Karen has built a solid reputation for her ability to lead large-scale, complex projects in workforce development and skills training, from comprehensive program reviews to complete multi-phase system transformations. In addition to her deep expertise in workforce development, Karen brings experience at a high level in a range of policy domains including poverty reduction, income security, and housing affordability. She has extensive experience as a researcher, policy analyst, performance consultant and program evaluator that spans the public, private, and non-profit sectors. Blueprint is one of three partners leading the Future Skills Centre – a six-year initiative with a mission to develop and rigorously test new approaches to help Canadians develop the skills necessary to succeed in the new economy. Karen holds a Ph.D in Sociology from the University of Toronto, and a Master of Public Administration from Queen’s University.
Eric Tung is the General Manager for Receipt Bank North America, a technology company with a mission of supporting accounting professionals to make better small businesses. Prior to joining Receipt Bank, Eric was an executive at Scotiabank, where he was responsible for driving growth across Scotiabank’s 15 million retail and small business customers across Latin America and the Caribbean. He also played a key leadership role in launching Scotiabank’s global digital transformation. Eric started his career as a management consultant at McKinsey & Company and has held several marketing roles at eBay. Eric is an active supporter of the United Way and served as a Board Chair at St. Christopher’s Anglican Church. Eric holds a Bachelor’s of Applied Science in Industrial Engineering from the University of Toronto and Masters in Business Administration and in Public Administration in International Development from Harvard University.
Raphael Schapiro has worked as an executive at BMO Financial Group since 2010. His current role is as Head, North American Customer Contact Centre Transformation, where he is responsible for technology initiatives, voice of the customer, and change management, all in the service of building a leading customer experience.
Prior to this he held multiple roles in the Technology & Operations Group building his strategy, technology capital budgeting, project management, and risk management capabilities.
Prior to BMO, Raphael spent six years as a consultant with McKinsey & Company working with clients in multiple sectors on performance improvement and strategy. Raphael holds a D.Phil and M.Phil from the University of Oxford in Economic and Social History and a B.A. from McGill University.
Janice Winton recently retired from Ryerson University, where she held the position of Vice President, Administration and Finance from 2014 to 2018. She is a Chartered Professional Accountant (CPA), a Ryerson Business graduate, and holds a Master of Education (Higher Education) from the University of Toronto. Prior to becoming Vice President, Janice served Ryerson as Executive Director, Financial Services and Chief Financial Officer (CFO) for over 24 years. Before joining Ryerson, Janice held a number of finance and accounting positions including Vice President, Finance at York Finch General Hospital. Raised in the Bahamas, Janice’s first career was as a registered nurse.
Roanne Argyle is senior vice president for Argyle Public Relationships, one of Canada’s largest independent public relations firms. She is an award-winning communications strategist who offers significant experience managing large-scale public information and advocacy programs that include stakeholder and public engagement, thought leadership, issues management and crisis communications. She is a trained and experienced facilitator.
As a passionate purpose-driven leader, Roanne is deeply committed to supporting and building capacity in organizations that serve the public interest, such as WoodGreen Community Services.
She recently volunteered as a Founding Board Member and Chair of the Leaside Sports Hall of Fame, partnered with Social Venture Partners Toronto, and served as the branding and marketing team lead with Eva’s Phoenix Print Shop and as a member of the Public Profile Committee at Eva’s Initiatives. She also spent 10 years as a volunteer and board member of the Leaside Girls Hockey Association.
Roanne has a Bachelor of Arts in English, Film and Communications from McGill University, and a Masters Certificate in Marketing Communications Management from Schulich School of Business, York University.
Shabnum Durrani is the Director of Public Affairs and Stakeholder Relations at the Ontario Hospital Association (OHA), representing Ontario’s publically funded hospitals.
She has an extensive background in advocacy and policy development with not-for-profits.
Prior to working at OHA Shabnum worked in a number of settings with a focus on community health, including: a poverty issues lawyer in Vancouver’s Downtown Eastside, focusing on tenants’ rights, and mental health and addictions issues; a senior policy advisor to the Ontario Minister of Health and Long-Term Care, as the lead in some key files including poverty reduction strategy, women and children’s health, aboriginal health and community health centres.
Shabnum has a Bachelor of Commerce from the University of Alberta, a Juris Doctor degree from the University of Toronto’s Faculty of Law, a Masters in Public Policy, Administration and Law from York University, and Masters in Public Health from John Hopkins Bloomberg School of Public Health.
Kelvin Vo is an Investment Analyst at NYX Capital and provides analytical support for all acquisition, development, and asset management activities. Kelvin specializes in the areas of investment sales, mix-use developments, and market research across multiple commercial real estate asset classes. Kelvin has previously held board positions with AIS Toronto and UVSA Eastern Canada. Kelvin holds a Bachelor of Commerce with high distinction from the University of Toronto.
Karl Pelowich is the Head of Culture & Colleague Experience at TD Bank Financial Group where he has enterprise accountability for colleague listening & insights, the employee value proposition, employment branding and TD’s career & redeployment practice. Karl is a seasoned HR executive and has held roles accountable for developing and implementing talent management strategies & frameworks for significant business transformations. Prior roles also include Head of HR for TD’s North American Contact Centres and Technology Infrastructure teams where he was responsible for the development and delivery of people strategies. Prior to joining TD, Karl held a variety of roles at BMO Financial Group in Human Resources, Salesforce Effectiveness, Personal & Commercial Banking, Finance and the Contact Centre. Karl is actively involved in the community as the Board President of JobStart and is an active contributor to Ryerson University’s Top 200 mentoring program. Karl has a BBA from Wilfrid Laurier University and an MBA from Dalhousie University.
Rajnoop (Nupi) Zubair is the VP, Wealth Shared Services Business Management at TD Bank Group. She has professional experience in Business Strategy, Change Management, Profit & Loss Management, Leadership and Inclusion & Diversity, and has also engaged in social programing through volunteerism and board involvement. This has offered Nupi both a sense of deep personal satisfaction and the opportunity to learn more about the communities where she has lived and worked. She has some experience with WoodGreen through TD’s involvement with the Homeward Bound program and, more recently, direct involvement as a leader of the TD Wealth Visible Minority partnership on two WoodGreen engagements. Nupi holds a Bachelor of Arts, Honours Degree in Psychology and a Master of Business Administration Degree.
Nupi feels that WoodGreen is a particularly exciting organization because of the breadth of programs and segments of the population that the organization serves. As the child of Indian immigrants that built a new life in Canada, she connects with WoodGreen’s purpose to enhance self-sufficiency, promote well-being and reduce poverty through innovative solutions to critical social needs.
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WoodGreen creates opportunities across the city from 44 locations. Take a look at the interactive map below.
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