Nupi Zubair,
Chair WoodGreen Community Services’ Board of Directors
Anne Babcock,
President & CEO WoodGreen Community Services
President & CEO WoodGreen Community Services
The current state of our city is UNdeniable. There are growing numbers of Torontonians who are UNhoused, UNemployed, UNseen, UNsafe, UNsupported, and UNwelcome.
The need for social services in our city is greater than ever. WoodGreen is answering that call.
For the past 86 years, WoodGreen has been on the frontlines, addressing inequality and forging pathways for opportunities for Toronto’s residents. This year was no exception. As you will see in this year’s Impact Report, we continue to help thousands of people by providing mental health support, employment programs, affordable housing, programs for youth and seniors, child care, and so much more, giving people the support they need to thrive during these challenging times.
Our organization is also expanding physically. During the past year, we’ve added more than 400 new affordable housing units and our new child care centre, Aquabella, is opening later this year.
The impact we make is receiving recognition. In December 2022, our Community Care Unit was awarded Accreditation with Commendation by Accreditation Canada. The City of Toronto also honoured us with a Community Champion Award for our efforts during the COVID-19 pandemic.
To our staff, volunteers, donors, and partners, thank you for all your contributions this past year and for ensuring that the UNMET needs of our more than 37,000 clients are MET.
Read on to see the difference WoodGreen is making in our community.
The need for social services in our city is greater than ever. WoodGreen is answering that call.
For the past 86 years, WoodGreen has been on the frontlines, addressing inequality and forging pathways for opportunities for Toronto’s residents. This year was no exception. As you will see in this year’s Impact Report, we continue to help thousands of people by providing mental health support, employment programs, affordable housing, programs for youth and seniors, child care, and so much more, giving people the support they need to thrive during these challenging times.
Our organization is also expanding physically. During the past year, we’ve added more than 400 new affordable housing units and our new child care centre, Aquabella, is opening later this year.
The impact we make is also receiving recognition. In December 2022, our Community Care Unit was awarded Accreditation with Commendation by Accreditation Canada. The City of Toronto also honoured us with a Community Champion Award for our efforts during the COVID-19 pandemic.
To our staff, volunteers, donors, and partners, thank you for all your contributions this past year and for ensuring that the UNMET needs of our more than 37,000 clients are MET.
Read on to see the difference WoodGreen is making in our community.
1,414
social housing units located at 28 properties
1,363
people employed with our support
$10.44M
in tax benefits received by 2,942 clients through WoodGreen’s Income Tax Clinic
3,800
newcomers welcomed from 124 countries
42,290
calls for support answered by the Toronto Seniors Helpline
55,438
Meals on Wheels deliveries made to seniors and adults living with disabilities
723
children served in our child care centres
18,296
volunteer hours contributed by 740 volunteers
854
staff
Toronto is in a housing emergency with more than 10,000 people living on the streets, 2,000 of whom are youth. There is a ten-year waitlist for affordable housing that includes more than 100,000 people. In response, WoodGreen is planning to build and/or manage an additional 2,000 affordable housing units by the end of this decade.
This past year, we moved closer to that goal, opening an additional 59 units at 540 Cedarvale Ave. Cedarvale provides permanent housing to seniors 55+ who are experiencing homelessness or are at risk of becoming homeless. Residents have support and staff available 24/7 and are provided with meals, activities, and individual mental health and financial counselling. WoodGreen also now manages an additional 354 units as the new property manager of St.Hilda’s Towers, bringing our total number of housing units to 1,414, with more to come in 2023.
WoodGreen is also leading the way in providing innovative, cost-effective affordable housing with a successful energy retrofit program at several of our housing facilities. The results exceeded expectations with double the expected cost savings. This prompted a study funded by the Canadian Mortgage and Housing Corporation to look into designating WoodGreen’s project as a best-practices model across the housing sector
WoodGreen’s successes this year were bolstered by our excellent relationships with local developers, including the City of Toronto (Cedarvale), Great Gulf (Power Street), as well as those with whom we are currently planning future developments, including Daniels, Castlepoint, TAS, Kindred Works, Dream, Tricon, and Birchmount Green.
Watch some of the reactions of neighbours and community members when they attended our open house at 540 Cedarvale Ave., WoodGreen’s new supportive housing building for seniors, in November 2022
As we emerge from the pandemic, job seekers need to have the necessary skills to thrive in an increasingly changing and competitive job market. WoodGreen offers reskilling, retraining, and credentialling support so job seekers can find meaningful employment in this new world of work.
During the last year, WoodGreen’s employment services locations hosted open houses to raise awareness about our various employment programs. Attendees were able to get their resumes reviewed and win prizes.
In response to the skilled trade worker shortages in Canada, WoodGreen partnered with George Brown College to develop programs that help job seekers enter the trades. One program, the CNC/Precision Machining Skills Training Program, focused on recruiting women and LGBTQ2+ community members, promoting increased diversity within the sector.
Recent data reveals that newcomer youth experience lower employment rates and earn less, on average, compared to their Canadian-born peers. To help solve this problem, WoodGreen partnered with the Toronto Region Immigrant Employment Council (TRIEC) and JVS Toronto on the Youth Employment and Skills Strategy (YESS) project. Supported by Immigration, Refugees, and Citizenship Canada (IRCC), the initiative aims to enhance access to equitable and effective employment programs for newcomer youth.
In a post-pandemic world, WoodGreen remains committed to empowering job seekers and bridging gaps in the labour market through a comprehensive range of employment services.
Our Impact
6,000+ people accessed WoodGreen’s Employment Services and Workforce Development programs
Gabriella’s reasons for leaving the workforce weren’t obvious to anyone but her, nor were the obstacles in her path when she tried to return. She couldn’t see how it would be possible to jumpstart a career while living with mental health issues. Then she discovered WoodGreen’s Work Initiative Network (WIN).
WIN helps clients develop the skills, routine, and confidence needed to find — and keep — a job. The program boasts an outstanding success rate for participants, including Gabriella, who is now in the driver’s seat on the road to success.
We are committed to creating a Toronto where all are welcome.
2022 saw Canada break records for population growth, fuelled almost entirely by newcomers, including Ukrainians fleeing war. Thanks to funding from Immigration, Refugees and Citizenship Canada (IRCC) and donations to The WoodGreen Foundation, WoodGreen provided 651 Ukrainian newcomers with language and employment support services.
WoodGreen also successfully piloted a newcomer well-being model, which places newcomer mental health and wellness at the centre of our service delivery model. This approach has received overwhelmingly positive reviews from newcomers accessing our services.
Finally, as we continue to place an emphasis on ensuring newcomers are able to find meaningful employment, our newcomer services worked closely with our employment services team, 60 per cent of whose clients were also newcomers.
Our Impact
6,092 hours of English language instruction provided
11,000 settlement service appointments provided
A sense of belonging is crucial to newcomer success, and WoodGreen volunteers are helping make that happen. Some lead conversation circles, initially designed to improve English language skills. Newcomers, however, quickly discovered that the circles actually create a multicultural “tiny Toronto” where many form their first friendships in Canada.
After years of pandemic disruptions, the demand for mental health services among youth is on the rise.
In 2022, our Youth Wellness Centre continued to engage youth and provide “one-stop shop” access to mental health and wellness programs, recreation, mentorship, and training opportunities. The centre also provided drop-in support services, such as the Youth Housing Navigator program, which helps young people find and maintain safe and affordable housing.
Throughout the year, the Rites of Passage youth program hosted a number of workshops and events for participants and alumni, including an Indaba reunion and a trip to the National Black Canadians Summit. The program’s culturally-informed approach continues to help Black youth explore their identity and develop a sense of purpose.
In the coming year, WoodGreen will continue working to empower youth by providing supportive pathways to achieve their goals and reclaim their futures.
Our Impact
124 events/programs provided by the Youth Wellness Centre, attended by 1,088 youth
150 youth and alumni participated in Rites of Passage activities and events
While searching for mental health support, Alhamin Animashaun found much more than he expected at WoodGreen: friendship, community, and a place to call a second home. Animashaun says that his experience at WoodGreen’s Youth Wellness Centre drop-in program strengthened his networking skills, taught him self-love, and gave him the confidence he needs to excel in his future career. Today, he refers other youth to WoodGreen and is a member of our Youth Advisory Council and an active participant in the Rites of Passage program.
In the mental health “echo pandemic”, many people are reporting increased feelings of anxiety and burnout.
WoodGreen’s Mental Health, Addictions, and Developmental Services (MHADS) unit is helping meet the growing need for mental health and substance-use support in Toronto. The unit offers programs and services for individuals, caregivers, and communities living with complex mental health needs, addictions, and cognitive issues.
In 2022, our Walk-In Counselling provided service to over 400 new clients, many of whom were accessing mental health services for the first time.
WoodGreen has been acknowledged as a leader in providing reliable and accessible mental health support. Both the Toronto Seniors Helpline and the Comprehensive Care and Integration Specialist Team were recognized as leading practices by the Health Standards Organization.
This year, the MHADS unit will continue working to further the development of a strong community health system, ensuring individuals are able to live at home within their communities.
Our Impact
26,996 intakes, referrals, and service navigation requests processed through Central Intake, exceeding our target by 157 per cent
2,261 seniors supported through our Crisis Outreach Service for Seniors
1,469 visits for free walk-in mental health counselling
"The counsellor helped me navigate where I am in my head and offered me hope. I feel more confident heading into the situation now after the session."
“I don't know where I would have gone for help if I was not able to talk to someone through WoodGreen today. The counselling session really helped."
“Having someone to talk to and listen to was useful and reminded me that the issues I am dealing with may not be as bad as I imagined them to be.”
Increased isolation resulting from social-distancing measures continues to have a significant impact on the health and well-being of many seniors. WoodGreen’s Seniors Wellness programs help older adults at risk of isolation live at home and in the community in good health and with dignity.
Regular socialization and community participation are critical components of successful aging in place. Last year, WoodGreen ensured seniors living at home were able to maintain strong community connections by providing social and safety visits and rides to and from appointments, day programs, and community events.
Helping caregivers navigate the healthcare system and find assistance for their loved ones was another area of focus last year. In collaboration with East Toronto Health Partners, we developed a series of free educational videos to answer frequently asked questions and help caregivers find support for both their care recipients and themselves.
Following the successful launch of our Assisted Living Services (ALS) at St. Hilda’s Towers in 2022, this year we will continue working to expand our assisted living services and improve integrated care for Toronto’s seniors alongside our community partners.
Our Impact
19,984 hours of Assisted Living Services delivered
8,912 social and safety visits performed
10,885 trips provided by our Transportation Services team
For participants like Barbara, WoodGreen’s Adult Day Program is a home away from home. In 2022, the program received over 8,000 visits. Watch this video to learn more.
Video by Norm Li
Since COVID-19, domestic violence has worsened. The City of Toronto has even declared domestic violence to be an epidemic.
Our Homeward Bound program gives mother-led families in crisis a chance to find safety and change their lives. Through the program, single moms can upgrade their education, pursue a fully funded two-year college diploma, and start a new career.
In 2022, we opened 23 new Homeward Bound housing units on Gerrard Street East, thanks to a partnership with the City of Toronto. This expansion means we will be able to help more mother-led families and enhance the breadth and depth of this innovative program in the coming year.
The Homeward Bound Industry Council continues to play a pivotal role in the program’s success, providing invaluable internship opportunities and securing new employment opportunities for participants at renowned companies. Furthermore, the council has played a vital role in expanding the college program options for Homeward Bound participants in the field of technology.
With donor support, WoodGreen also expanded the tutoring program within Homeward Bound, increasing capacity by 150 per cent. The program emphasizes a growth mindset, empowering children to persevere and be resilient to overcome challenges. In 2022, parents reported progress in their child’s academic and mentorship skills, which highlights the impact of the program.
Through initiatives such as these, Homeward Bound continues its unwavering commitment to helping mother-led families have brighter futures.
Our Impact
100 per cent of graduates gained employment
Kids who participated in tutoring raised their grades by an average of 5 percentage points compared to the previous academic year
Every year, Homeward Bound’s Industry Council helps participants turn their career goals into a reality. Meet council chair Kelly Catena, who has become a lifelong friend to countless women who have successfully completed the four-year wrap-around program. Through personalized strategies, real-world advice, and critical thinking, Catena and her fellow council members help women launch their careers, setting them on a path to financial stability, success, and independence.
Click on the buttons below to see the 2022–2023 consolidated financial reports for WoodGreen Community Services and The WoodGreen Foundation.
REVENUE ($) | 2023 | 2022 |
Government of Canada | 7,298,171 | 7,866,940 |
Government of Ontario | 30,785,904 | 29,149,404 |
City of Toronto | 8,837,599 | 5,835,367 |
Fees for services | 6,648,899 | 6,764,798 |
United Way | 949,097 | 1,122,050 |
Investment income | 558,188 | 56,171 |
Fundraising & productive enterprises | 3,128,559 | 1,864,574 |
Amortization of deferred capital contributions | 205,959 | 244,547 |
Service contracts and Other | 4,449,785 | 4,036,895 |
TOTAL | 62,862,161 | 56,940,746 |
EXPENSES ($) | ||
Salaries and benefits | 43,391,255 | 40,651,729 |
Purchase of services | 3,995,800 | 3,665,402 |
Building occupancy | 4,519,679 | 3,949,701 |
Programs, food & transportation | 5,396,811 | 4,832,588 |
Training incentives | 1,573,588 | 891,191 |
Office | 2,184,960 | 1,148,505 |
Recruitment and education | 270,632 | 228,480 |
Promotion and publicity | 124,056 | 87,354 |
Amortization of capital assets | 398,390 | 416,925 |
Donations to The WoodGreen Foundation | 854,837 | 732,690 |
Other | 122,582 | 286,888 |
TOTAL | 62,832,590 | 56,891,453 |
EXCESS OF REVENUE OVER EXPENSES | 29,571 | 49,293 |
REVENUE ($) | 2023 | 2022 |
Donations | $ 4,616,082 | $ 4,502,832 |
Donations from WoodGreen Community Services | $ 854,837 | $ 732,690 |
Investment Income | $ 212,163 | $ 42,454 |
Other | $ – | $ – |
TOTAL | $ 5,683,082 | $ 5,277,976 |
EXPENSES ($) | ||
Fundraising and special events | $ 460,839 | $ 84,216 |
Administrative | $ 1,317,034 | $ 894,042 |
TOTAL | $ 1,777,873 | $ 978,258 |
EXCESS (DEFICIENCY) OF REVENUE OVER EXPENSES BEFORE DONATIONS | $ 3,905,209 | $ 4,299,718 |
Change in fair value of investments | $ 26,340 | $ 182,884 |
Donations to WoodGreen Community Services | $ (2,809,460) | $ (1,521,505) |
Donations to WoodGreen Community Housing Inc. | $ (107,929) | $ (561,000) |
EXCESS OF REVENUE OVER EXPENSES | $ 1,014,160 | $ 2,400,097 |
FUND BALANCES | ||
BEGINNING OF YEAR | $ 11,971,541 | $ 9,571,444 |
FUND BALANCES END OF YEAR | $ 12,985,701 | $ 11,971,541 |
COMMUNITY CARE EAST YORK FUND ($) | ||
OPENING BALANCE | $ 962,355.00 | $ 1,376,017.00 |
Expenditure for Seniors Housing Project at 1117 Gerrard St. E. | $ 8,187.00 | $ 450,000.00 |
Investment Income | $ 22,535.00 | $ 36,338.00 |
CLOSING BALANCE | $ 976,703.00 | $ 962,355.00 |
Bill MacKinnon
Chair
The WoodGreen Foundation
Teresa Vasilopoulos
Executive Director
The WoodGreen Foundation
We continue to be inspired by the resilience of WoodGreen’s clients, staff, and volunteers — and by the generosity of our donors.
This past year, donor support enabled WoodGreen to provide counselling for people overwhelmed by their circumstances, assistance for newcomers fleeing atrocities, crisis services for isolated seniors, help for people encountering food insecurity, a safe place to live for mother-led families fleeing abuse, and individuals experiencing homelessness.
Yet the basic human needs of many of our neighbours still are not being met. Individuals who were already disproportionately affected by the repercussions of the pandemic are being increasingly challenged by the economic downturn. More and more people are facing food insecurity and financial hardship.
WoodGreen has a plan to support the unmet needs in our city. Earlier this year, with invaluable donations from our media partners, we rolled out and launched the awareness phase of our $25 million UNMET Needs Campaign to enable WoodGreen to empower underserved individuals and families.
Momentum is building. Already, more people in crisis see WoodGreen as a place to turn for support and more people recognize that, by directing their giving to WoodGreen, they can help create real change.
We thank you for your support and commitment — together we will ensure UNMET needs are MET.
Thank you to all of our donors for your continued generosity and support of WoodGreen’s programs and services. You are an important part of our organization and our work would not be possible without you.
UNMET Gala support will be recognized in our 2023/24 report
"I have always supported other charities, but Homeward Bound has always been my single largest donation. For me, it’s the complete comprehensive set of supports that Homeward Bound offers that attracts me to donate. I’ve never heard of another program that is so fully encompassing and I believe that my donations to WoodGreen help give the single mothers involved, the very best chance at future success. And I believe that impacting those mothers and families will have compounding effects for generations to come."
“As a member of WoodGreen’s Young Leaders Council, it has been amazing to discover the effective and thoughtful services offered at WoodGreen and the incredible teams behind them all. There are so many people with unmet needs, and WoodGreen stands out in the city as an organization endeavouring to support them all.
Everyone's schedules fill up so quickly and it is easy to forget charitable giving. The monthly giving platform enables my continued and consistent support to this important organization”
“WoodGreen holds a special place in my family and in my heart. As a child, I attended the WoodGreen child care centre in Leslieville, enabling my new immigrant parents to attend college and launch their Canadian careers.
Today, I am proud to teach my own kids about the amazing work WoodGreen does to make our communities stronger and our city a place where everyone has the opportunity to thrive.
When the kids have a birthday party, instead of presents, we ask for a donation to be made in their names to The WoodGreen Foundation and we encourage others to do the same. WoodGreen is our community.”
With Toronto’s wealth gap widening as never before, the fundamental needs of many individuals and families are shockingly UNMET. Countless residents are UNseen, UNsupported, UNsafe, UNwelcome, UNemployed, and UNhoused.
WoodGreen is raising the alarm and leading the charge to create transformational change.
Our $25 million UNMET Needs Campaign will help ensure that everyone has the necessary support to empower them to lead healthy, fulfilling lives. It will create a more equitable city and ensure Torontonians’ needs are MET.
The WoodGreen Foundation was thrilled, and honoured, to launch the UNMET Needs Campaign with a magnificent $4 million gift — the largest single philanthropic gift in WoodGreen’s history — from The Sprott Foundation. The Sprott family’s remarkable investment will enable the development of much-needed affordable, supportive housing for seniors at Bowden Street and Danforth Avenue.
As our financial year ended, our exceptional Gala Committee was finalizing plans for WoodGreen’s inaugural UNMET Gala, which took place on May 4th. The gala was a runaway success, shining a spotlight on WoodGreen and the need for investment in the social services sector and raising more than $1.5 million in support of the campaign.
WoodGreen is grateful for the outpouring of support we are seeing for the UNMET Needs Campaign. Together, we can be the change!
WoodGreen Community Services and The WoodGreen Foundation are made up of passionate, creative, and talented people devoted to making positive change happen every day. Meet our leadership team and boards of directors.
President and CEO
Anne has a depth of knowledge and breadth of experience across all of WoodGreen’s program areas: seniors services, housing and community supports, family and neighbourhood services, employment and immigrant services. Anne has helped build WoodGreen from a single location with 40 staff members to a $47 million organization with 34 locations, 650 staff and 1,000 volunteers serving 37,000 people each year.
Her involvement in the development of innovative, client-centric programs such as Homeward Bound, First Step to Home, Rites of Passage and the Bruce/WoodGreen Early Learning Centre has been instrumental in successfully positioning WoodGreen as a leader in social innovation.
Anne has developed strong relationships with many community service partners and stakeholders through her significant work on several far-reaching initiatives. She led WoodGreen’s role in the Don Valley/Greenwood Health Link, the replication of Homeward Bound in other communities across Ontario, WoodGreen’s successful integration with Community Care East York and worked closely with the City of Toronto to lead the re-housing process for those who were evicted from Tent City in 2002.
She also serves as a volunteer board member with Toronto Neighbourhood Centres, International Federation of Settlement and Neighbourhood Services and previously with Ontario Non-Profit Housing Association and Riverdale Community Development Corporation and Access Loan Fund. Anne was also the long-time Chair of United Way of Greater Toronto’s Citizens Review Panel for Children and Youth.
President and CEO
WoodGreen Community Services
Executive Director
Teresa is a long-time east Toronto resident and has spent the last 25 years of experience as a senior executive in the not for profit sector. Always looking to bring focus and attention to stellar organizations, Teresa has focused her leadership roles in philanthropy on connecting the right people with the right cause at the right time.
Teresa comes to WoodGreen with an impressive track record in the planning and execution of several multi-million dollar campaigns for organizations like WE (formerly Free The Children) and the Michael Garron Hospital (formerly Toronto East General Hospital). Teresa is credited with facilitating of one of the largest private donor gifts ever donated to a hospital in Canada. Her work at WE allowed her to gain an international perspective and where she helped develop and lead the organization’s first major gift campaign in celebration of the organization’s 20th Anniversary.
Teresa is a respected and trusted leader, a consensus builder, an authentic and motivational communicator with a strength in building profile, forging enduring donor relationships and exceeding ambitious revenue targets. As Executive Director of The WoodGreen Foundation, Teresa will be responsible for the strategic direction of the Foundation as it embarks on its exciting next stage of development.
Executive Director
The WoodGreen Foundation
CFO & Senior Vice President
Tishanth joined WoodGreen as its Chief Financial Officer in May 2021. Tishanth has the primary responsibility for the strategic planning, implementation, managing and execution of all financial activities of the organization, including financial services, financial planning & analysis, auditing, tax filings and regulatory compliance.
Tishanth has 10 years of experience in financial transformation in the public sector and not-for-profit industry. He brings proven leadership through prior experiences with multiple professional services firms and a large community hospital in the GTA. He has a passion for transforming finance functions from a people, process and technology lens to enable data-driven decision making at the program level. Tishanth will be responsible for the strategic direction of the Finance Department as it continues on its transformational journey.
Tishanth has a Bachelor of Business Administration Degree from the University of Toronto, along with his CPA, CA designation.
CFO & Senior Vice President
Transformation
Senior Vice President
Randall joined WoodGreen as VP Human Resource in August 2016. Randall and his team are responsible for human resources at WoodGreen, including recruitment, compensation and benefits, talent management and labour relations.
Randall has more than 25 years of experience in human resources management and strategy in the professional services, media, consulting and high-tech sectors. He has been a member of several global executive teams where he was responsible for delivering result oriented and proactive HR programs and services. He has worked extensively in Asia, North America and Europe.
Randall has a Bachelor of Commerce Degree from Concordia University in Montreal and a Laboratory Sciences Diploma from Fanshawe College. He is bilingual in French and English.
Senior Vice President
People & Strategic Initiatives
Vice President
Coming Soon
Vice President
Community Care (Seniors and Health Services)
Vice President
Elaine Levy became the Director of Child Care Services in August 1982 when WoodGreen operated two child care sites. Under Elaine’s leadership, in response to community needs and through successful partnerships with key stakeholders, the unit has expanded and currently operates seven licensed child care sites. The other family services provided by the unit include Special Needs Resourcing, summer camps, and an After-School program.
Elaine led WoodGreen’s role in developing and operating the Bruce/WoodGreen Early Learning Centre, a Toronto First Duty site, that integrates kindergarten, child care and parenting support into one comprehensive program. The program contributed significantly to Dr. Charles Pascal’s (Special Advisor on Education) 2009 report to the Premier, by providing the model for early years learning and full-day kindergarten.
Elaine is an active leader in the field of child care. Some of her current and past community involvements include:
Elaine holds a PhD. from OISE/University of Toronto in Early Learning, an M.Ed. in Early Childhood Education from McGill University and a B.Ed., and Early Childhood Services certification at the University of Alberta. She is a Registered Early Childhood Educator (RECE) and a member of Ontario’s College of Early Childhood Educators. Elaine also holds an Honours Certificate in Voluntary Sector Management from York University.
Vice President
Child Care & Family Services
Vice President
Mehran joined WoodGreen in 2001 in the role of chief information officer. He is responsible for the IT strategy, operations, processes and IT infrastructure at WoodGreen.
He oversees all aspects of information technology, information security, data processing, application development, analytics, network, computing, servers, storage, collaboration and infrastructure across the entire agency and its business units. Under Mehran’s leadership, WoodGreen’s IT has developed and grown to a complex group that supports WoodGreen and number of other agencies, with over 50 sites.
Mehran led WoodGreen’s private-public sector partnership role in developing, implementing and operating the Housing Opportunities and Marketplace Exchange (H.O.M.E.) portal. The H.O.M.E. portal won the prestigious 2016 ISM’s “Application of New Technologies” Award. The ISM Awards recognize innovation in service delivery, application of new technologies, and collaboration across traditional boundaries and excellence in individual leadership in the application of information technology.
Prior to WoodGreen, Mehran spent 10 years in the private sector, including eight years as a managing director of a private company providing a full IT services to universities, government agencies, and large companies. His professional accomplishments include enterprise architect, MRP and ERP implementations, IT infrastructure, Portals, and VoIP.
Mehran holds an MBA from the University of Liverpool, UK and an honours BA in Computer Engineering. He also holds an honours Master Certificate in Public Management from York University, Schulich School of Business, and is a member of the Professional Engineers of Ontario. Mehran serves as a volunteer member with the Ontario Ministry of Health HRIS advisory committee and served as volunteer member with the Finance and Audit committee at Mackenzie Health.
Vice President
Information Systems and CPO
Vice President
.
Vice President
Housing & Homelessness Services
Vice President
Patricia has over a decade of experience in executive roles in Canada and in the United States and has organizational, financial management and stakeholder relationship skills. Patricia’s oversight of programming includes employment services for individuals experiencing significant barriers to employment including immigrants, people living with disabilities and those struggling to re-enter the workforce following an absence. Patricia has successfully led her teams through transformative periods including shifts in funding, programming and operating models. Patricia is known as a respected people leader who builds strong relationships by creating a clear connection between the purpose of the organization and the contribution of each person on the team.
Vice President
Community Programs
Chair
Rajnoop (Nupi) Zubair is the VP, Wealth Shared Services Business Management at TD Bank Group. She has professional experience in Business Strategy, Change Management, Profit & Loss Management, Leadership and Inclusion & Diversity, and has also engaged in social programing through volunteerism and board involvement. This has offered Nupi both a sense of deep personal satisfaction and the opportunity to learn more about the communities where she has lived and worked. She has some experience with WoodGreen through TD’s involvement with the Homeward Bound program and, more recently, direct involvement as a leader of the TD Wealth Visible Minority partnership on two WoodGreen engagements. Nupi holds a Bachelor of Arts, Honours Degree in Psychology and a Master of Business Administration Degree.
Nupi feels that WoodGreen is a particularly exciting organization because of the breadth of programs and segments of the population that the organization serves. As the child of Indian immigrants that built a new life in Canada, she connects with WoodGreen’s purpose to enhance self-sufficiency, promote well-being and reduce poverty through innovative solutions to critical social needs.
Chair
Vice Chair
Karen Myers is the President and CEO at Blueprint. She manages a diverse and experienced group of staff to develop innovative solutions that enable evidence-informed design and delivery. Over the past twenty years, Karen has built a solid reputation for her ability to lead large-scale, complex projects in workforce development and skills training, from comprehensive program reviews to complete multi-phase system transformations. In addition to her deep expertise in workforce development, Karen brings experience at a high level in a range of policy domains including poverty reduction, income security, and housing affordability. She has extensive experience as a researcher, policy analyst, performance consultant and program evaluator that spans the public, private, and non-profit sectors. Blueprint is one of three partners leading the Future Skills Centre – a six-year initiative with a mission to develop and rigorously test new approaches to help Canadians develop the skills necessary to succeed in the new economy. Karen holds a Ph.D in Sociology from the University of Toronto, and a Master of Public Administration from Queen’s University.
Vice Chair
Former Chair
Sean Mullin is an economist, public policy wonk, consultant and think tank leader. Currently, Sean is the Executive Director of the Brookfield Institute for Innovation + Entrepreneurship at Ryerson University, a new entity with a mandate to enhance the role of innovation and entrepreneurship within Canada.
Prior to joining the Brookfield Institute, Sean gained extensive experience in public policy, serving as Deputy Director of Policy in the Office of the Premier of Ontario and in senior advisory roles to Ontario’s Minister of Finance. Sean has also worked in the private equity industry and as an economic and business strategy consultant.
Sean has a degree in Economics and Computer Science from the University of Toronto, an M.A. in Economics from McGill and an MBA from the University of Oxford.
Former Chair
Former Vice Chair
Alia Kamlani is a public sector leader, passionate about making a difference. She brings experience working inside government and as an advisor to public sector organizations, across a range of portfolios. Alia is regarded as a transformation expert, having engaged extensively with senior executives, political leaders and front-line staff across a range of strategic initiatives and complex project implementations. At Deloitte, Alia serves as the provincial health and human services leader, bringing sector-specific knowledge of the operating environment and policy context, as well as global trends and best practices. Alia holds an undergraduate degree in International Relations and Ethics, Law & Society from the University of Toronto, and a Master’s of Public Administration from Columbia University. She’s a proud resident of Toronto’s east end where she and her husband are raising their two young sons.
Former Vice Chair
Antonella Ceddia is a litigation lawyer at the City of Toronto, with expertise in human rights law and policy. In addition to being litigation counsel, Antonella advises the City of Toronto, its agencies, boards and commissions and the Toronto Police Services Board and Chief of Police on policies, practices, and how to provide services to the public, equitably and free of human rights barriers. Before joining City Legal, Antonella was a litigator at McCarthy Tetrault LLP for six years. She completed her articles of law at the Court of Appeal for Ontario where she clerked for Justices Abella, Moldaver, Feldman, and Austin.
Before studying law, Antonella held senior professional roles in the public and private sectors, with a focus on strategic policy advice and analysis. She worked at the Ontario Cabinet Office, the Office of the Mayor (City of Toronto, Mayor Barbara Hall), the Ontario Human Rights Commission, and Ryerson University. Antonella operated her own management-side consulting practice and advised large private and not for profit corporations on human rights matters including investigations, complaint resolution, development and training on human rights policies, and procedures, and how to create the conditions for a workplace culture that respects human rights, that is equitable and inclusive.
Antonella has an LL.B (Queen’s) and M.A. (Waterloo) and B.A. (University of Toronto). She holds Certificates in Advanced Alternative Dispute Resolution (Windsor Law) and in Not-for-Profit Governance (Rotman School of Management).
In the legal community, Antonella was Co-Chair of the Practice Advisory Committee to the Human Rights Tribunal of Ontario. She has served on the Executive of the Ontario Bar Association Constitutional Civil Liberties and Human Rights Section, and the Executive of the Women’s Law Association of Ontario. She teaches at the Osgoode Professional Development Intensive Course on Written Advocacy, each year for the last 15 years, and the Osgoode Certificate in Human Rights Theory and Practice. She is a regular presenter, each year, at legal conferences. Each year, for the past eight or nine years, Antonella lectures at Ryerson University in graduate and undergraduate courses on human rights law and incorporating human rights requirements into planning of cities. At Ryerson, Antonella developed and taught Canada’s first full-time course on human rights, equity and urban planning.
Antonella has served on several boards of directors including the United Way of Toronto where she was Chair of the United Way Allocations Committee, responsible for oversight of United Way member agencies’ organizational performance, use of donor dollars and allocation of donor funds. Antonella also served as Chair of the Community Resources Consultants of Toronto, an organization focussed on services for consumer-survivors. Antonella was national Chair of the Canadian Association Against Sexual Harassment in Higher Education (CASSHE). In the last six years and continuing, Antonella has lead a women’s network that she founded called MAKE IT HAPPEN!
Antonella speaks Italian, French, and some Spanish. She is a first generation Canadian whose first language is Italian; she was raised in central/downtown Toronto where she continues to live today.
Eric Tung is the General Manager for Receipt Bank North America, a technology company with a mission of supporting accounting professionals to make better small businesses. Prior to joining Receipt Bank, Eric was an executive at Scotiabank, where he was responsible for driving growth across Scotiabank’s 15 million retail and small business customers across Latin America and the Caribbean. He also played a key leadership role in launching Scotiabank’s global digital transformation. Eric started his career as a management consultant at McKinsey & Company and has held several marketing roles at eBay. Eric is an active supporter of the United Way and served as a Board Chair at St. Christopher’s Anglican Church. Eric holds a Bachelor’s of Applied Science in Industrial Engineering from the University of Toronto and Masters in Business Administration and in Public Administration in International Development from Harvard University.
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Janice Winton recently retired from Ryerson University, where she held the position of Vice President, Administration and Finance from 2014 to 2018. She is a Chartered Professional Accountant (CPA), a Ryerson Business graduate, and holds a Master of Education (Higher Education) from the University of Toronto. Prior to becoming Vice President, Janice served Ryerson as Executive Director, Financial Services and Chief Financial Officer (CFO) for over 24 years. Before joining Ryerson, Janice held a number of finance and accounting positions including Vice President, Finance at York Finch General Hospital. Raised in the Bahamas, Janice’s first career was as a registered nurse.
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Karl Pelowich is the Head of Culture & Colleague Experience at TD Bank Financial Group where he has enterprise accountability for colleague listening & insights, the employee value proposition, employment branding and TD’s career & redeployment practice. Karl is a seasoned HR executive and has held roles accountable for developing and implementing talent management strategies & frameworks for significant business transformations. Prior roles also include Head of HR for TD’s North American Contact Centres and Technology Infrastructure teams where he was responsible for the development and delivery of people strategies. Prior to joining TD, Karl held a variety of roles at BMO Financial Group in Human Resources, Salesforce Effectiveness, Personal & Commercial Banking, Finance and the Contact Centre. Karl is actively involved in the community as the Board President of JobStart and is an active contributor to Ryerson University’s Top 200 mentoring program. Karl has a BBA from Wilfrid Laurier University and an MBA from Dalhousie University.
Kelvin Vo is an Investment Analyst at NYX Capital and provides analytical support for all acquisition, development, and asset management activities. Kelvin specializes in the areas of investment sales, mix-use developments, and market research across multiple commercial real estate asset classes. Kelvin has previously held board positions with AIS Toronto and UVSA Eastern Canada. Kelvin holds a Bachelor of Commerce with high distinction from the University of Toronto.
Raphael Schapiro has worked as an executive at BMO Financial Group since 2010. His current role is as Head, North American Customer Contact Centre Transformation, where he is responsible for technology initiatives, voice of the customer, and change management, all in the service of building a leading customer experience.
Prior to this he held multiple roles in the Technology & Operations Group building his strategy, technology capital budgeting, project management, and risk management capabilities.
Prior to BMO, Raphael spent six years as a consultant with McKinsey & Company working with clients in multiple sectors on performance improvement and strategy. Raphael holds a D.Phil and M.Phil from the University of Oxford in Economic and Social History and a B.A. from McGill University.
Rasha El Sissi is the Head of Canadian and International Benefits, Human Resources at TD Bank. She is an experienced banking executive skilled in Corporate Governance, Stakeholder Relations, Finance & Audit, Risk Processes and Controls, Prudential Regulation and Legal Writing. She has a law degree from Osgoode Hall Law School, York University and a Master of Science in mass communications from the College of Communications, Boston University.
Roanne Argyle is senior vice president for Argyle Public Relationships, one of Canada’s largest independent public relations firms. She is an award-winning communications strategist who offers significant experience managing large-scale public information and advocacy programs that include stakeholder and public engagement, thought leadership, issues management and crisis communications. She is a trained and experienced facilitator.
As a passionate purpose-driven leader, Roanne is deeply committed to supporting and building capacity in organizations that serve the public interest, such as WoodGreen Community Services.
She recently volunteered as a Founding Board Member and Chair of the Leaside Sports Hall of Fame, partnered with Social Venture Partners Toronto, and served as the branding and marketing team lead with Eva’s Phoenix Print Shop and as a member of the Public Profile Committee at Eva’s Initiatives. She also spent 10 years as a volunteer and board member of the Leaside Girls Hockey Association.
Roanne has a Bachelor of Arts in English, Film and Communications from McGill University, and a Masters Certificate in Marketing Communications Management from Schulich School of Business, York University.
Shabnum Durrani is the Director of Public Affairs and Stakeholder Relations at the Ontario Hospital Association (OHA), representing Ontario’s publically funded hospitals.
She has an extensive background in advocacy and policy development with not-for-profits.
Prior to working at OHA Shabnum worked in a number of settings with a focus on community health, including: a poverty issues lawyer in Vancouver’s Downtown Eastside, focusing on tenants’ rights, and mental health and addictions issues; a senior policy advisor to the Ontario Minister of Health and Long-Term Care, as the lead in some key files including poverty reduction strategy, women and children’s health, aboriginal health and community health centres.
Shabnum has a Bachelor of Commerce from the University of Alberta, a Juris Doctor degree from the University of Toronto’s Faculty of Law, a Masters in Public Policy, Administration and Law from York University, and Masters in Public Health from John Hopkins Bloomberg School of Public Health.
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