Quick facts

Service type: Seniors
Eligibility: Seniors living in their own homes or in WoodGreen’s seniors-only residences
Delivery: In person
Fee: Subsidies are available where applicable. Please contact Central Intake for more information.
Program dates: 365 days/year

Program description

WoodGreen’s personal support services are available to seniors living in their own homes or in WoodGreen’s seniors-only residences. Our team of personal support workers provide personal care, meal preparation, medication reminders and household support.

Frequently Asked Questions

  • Is there an age eligibility for the program?

    • Clients need to be 55+ to access the community programs
    • Clients need to be 59+ to access Assisted Living Services
  • What type of services can the PSW/HHW’s provide?

    Care will be outlined in the care plan and will include activities of daily living (ADLs) and instrumental activities of daily living (IADLs). All clients within the programs should be able to self-direct their care needs.

  • What are examples of ADLs & IADLs?

    Personal care, medication reminders/assistance, meal preparation, light housekeeping, laundry, support with toileting (clients should be able to do so with minimal assistance).

     

  • Are there any restrictions to the visits?

    Client cannot smoke while staff are providing service. Clients must provide cleaning products and related equipment/supplies (mop, vacuum).

  • Can service be provided if the client is not at home during the scheduled time?

    No, client must be in the home/unit for the services to be completed.

  • What happens if I go to hospital?

    Services will be put on hold and will resume upon discharge home.

  • What if my needs change and I need more support?

    WoodGreen will work collaboratively with Home and Community Care Support Services to address the needs.

  • How can I start receiving services?

    Please contact Central Intake for more information or reach out Home and Community Support Services Care Coordinator.

  • Do I apply for the clusters through the housing department?

    Cluster applications are received by the Client Selection Committee when new units become available and do not go through WoodGreen Housing.

How you can support

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Registration

 

Please contact Central Intake to register.

Contact information

Central Intake

(416) 572-3575

Location

Services are provided in clients’ homes and WoodGreen's seniors-only residences.

Hours

Flexible

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